Shipping & No-Returns Policy

Last updated: August 2026

1. Free Shipping

Free ground shipping on US domestic orders of $100 or more (merchandise subtotal, before tax). The threshold is checked on our server when your order is placed, so the cart total you see is the total that counts.

2. Rates

Below $100, US ground is priced from the real packed size and weight of your order — each item records what it ships in, and multiple items are consolidated into the fewest parcels possible before we price it. International orders are quoted the same way.

3. Processing & Transit

In-stock orders leave Norfolk, VA within 1–2 business days. Ground transit is typically 3–5 business days. Backordered items ship separately at no extra shipping charge — the lead time is shown on the product and in your cart, since it varies by supplier.

4. Sales Tax

Sales tax is calculated on your exact delivery address at the moment the order is placed and shown on your confirmation.

5. No Returns

All sales are final. We do not accept returns or exchanges. Please use the size chart and the Instagram fit photos on each product page before ordering. Size or address changes can be made yourself within 30 minutes of placing an order via Account → Orders.

6. Damaged or Wrong Items

If a parcel arrives damaged or contains the wrong item, contact us within 7 days of delivery with photos and we will make it right.

7. Lost Parcels

Once a carrier marks a parcel delivered we cannot reship it. Contact us and we will help open a carrier claim.

8. Contact

support@cokerandcoboutique.com